
2025-11-16 09:21:08
洗(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)服(fu)務(wu)(wu)(wu)在四川電影電視學(xue)院的(de)深度(du)落地,成(cheng)(cheng)為帕(pa)信科技“校(xiao)(xiao)園(yuan)全場(chang)景(jing)洗(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)”模式(shi)的(de)案例(li),也直觀展現(xian)該模式(shi)的(de)實(shi)際成(cheng)(cheng)效。合作(zuo)(zuo)前,該校(xiao)(xiao)洗(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)服(fu)務(wu)(wu)(wu)存(cun)在三(san)大(da)(da)痛點:3處傳統(tong)投(tou)幣(bi)洗(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)點,設(she)備(bei)(bei)容量小無法處理大(da)(da)件,學(xue)生(sheng)只能手洗(xi)(xi)(xi)(xi)(xi)或(huo)校(xiao)(xiao)外(wai)付費(fei);無烘(hong)(hong)(hong)干設(she)備(bei)(bei),南方陰雨天氣(qi)衣(yi)物(wu)(wu)晾曬一周易(yi)發霉;洗(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)設(she)備(bei)(bei)故(gu)障頻發,維修需(xu)48小時(shi),師生(sheng)投(tou)訴不(bu)斷。2023年引入帕(pa)信科技“全場(chang)景(jing)洗(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)”模式(shi)后,共建2處自助洗(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)房(各8臺(tai)10公斤(jin)智能洗(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)一體機(ji),支持APP操作(zuo)(zuo))與1處洗(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)中(zhong)心(4臺(tai)20公斤(jin)大(da)(da)容量設(she)備(bei)(bei)+1臺(tai)護(hu)理機(ji),提(ti)供(gong)大(da)(da)件洗(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)、熨燙去漬服(fu)務(wu)(wu)(wu)),還開通“線上(shang)預約-上(shang)門(men)取送-洗(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)送回”閉環(huan)服(fu)務(wu)(wu)(wu)。合作(zuo)(zuo)后,師生(sheng)洗(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)滿意度(du)從(cong)58%升至(zhi)(zhi)94%,每人(ren)每月校(xiao)(xiao)外(wai)洗(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)支出減(jian)少(shao)30-50元(yuan),設(she)備(bei)(bei)故(gu)障響應縮至(zhi)(zhi)2小時(shi);針(zhen)對該校(xiao)(xiao)藝術生(sheng)多(duo)的(de)特點,洗(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)中(zhong)心還增設(she)“面料(liao)護(hu)理程(cheng)序(xu)”,滿足表演服(fu)、禮服(fu)的(de)特殊洗(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)需(xu)求(qiu),成(cheng)(cheng)為校(xiao)(xiao)園(yuan)服(fu)務(wu)(wu)(wu)的(de)“加分項”。 除(chu)皺洗(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)二合一,烘(hong)(hong)(hong)干后衣(yi)物(wu)(wu)平整少(shao)褶皺,不(bu)用額外(wai)熨燙,省(sheng)時(shi)又省(sheng)事兒。北(bei)京(jing)智慧洗(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)需(xu)求(qiu)

消(xiao)(xiao)毒(du)(du)殺(sha)菌是高校(xiao)洗(xi)烘(hong)(hong)(hong)服(fu)(fu)務的主(zhu)要**保障,帕信科(ke)技(ji)在(zai)(zai)這一環節(jie)建立了 “三重防(fang)(fang)護(hu)(hu)體系(xi)”,為學生(sheng)衣物健康(kang)筑起堅實防(fang)(fang)線。首重防(fang)(fang)護(hu)(hu)是 “洗(xi)滌(di)環節(jie)消(xiao)(xiao)毒(du)(du)”,智能(neng)(neng)(neng)洗(xi)衣機在(zai)(zai)洗(xi)滌(di)程序中添加高溫(wen)煮洗(xi)功能(neng)(neng)(neng),水溫(wen)可(ke)達 95℃,能(neng)(neng)(neng)有效殺(sha)滅衣物上的細(xi)菌、病毒(du)(du)與(yu)螨(man)蟲(chong);第二重防(fang)(fang)護(hu)(hu)是 “烘(hong)(hong)(hong)干(gan)環節(jie)強化消(xiao)(xiao)毒(du)(du)”,烘(hong)(hong)(hong)干(gan)機內置(zhi)紫外線消(xiao)(xiao)毒(du)(du)燈(deng)與(yu)臭氧消(xiao)(xiao)毒(du)(du)模塊,烘(hong)(hong)(hong)干(gan)過程中同步啟動雙重消(xiao)(xiao)毒(du)(du),消(xiao)(xiao)毒(du)(du)覆蓋率達 99.9%;第三重防(fang)(fang)護(hu)(hu)是 “設備定期(qi)消(xiao)(xiao)毒(du)(du)”,帕信科(ke)技(ji)服(fu)(fu)務團隊(dui)每周對所有洗(xi)烘(hong)(hong)(hong)設備進行清潔與(yu)深度(du)消(xiao)(xiao)毒(du)(du),包(bao)括內筒、進風口(kou)、出風口(kou)等(deng)易滋(zi)生(sheng)細(xi)菌的部位(wei),并將消(xiao)(xiao)毒(du)(du)記錄上傳至管理平(ping)臺,供高校(xiao)與(yu)學生(sheng)隨時查(cha)看(kan)。這種 “全流程、可(ke)追溯” 的消(xiao)(xiao)毒(du)(du)體系(xi),讓高校(xiao)洗(xi)烘(hong)(hong)(hong)服(fu)(fu)務不(bu)僅是 “清潔服(fu)(fu)務”,更是 “健康(kang)守護(hu)(hu)”,有效降低了校(xiao)園內通(tong)過衣物傳播疾病的風險(xian)。上海(hai)共享洗(xi)烘(hong)(hong)(hong)系(xi)統(tong)智能(neng)(neng)(neng)預約洗(xi)烘(hong)(hong)(hong),睡前設置(zhi)程序,早(zao)起就能(neng)(neng)(neng)拿到干(gan)爽衣物,開啟元氣一天。

洗(xi)(xi)烘(hong)服(fu)(fu)務(wu)(wu)的應(ying)急(ji)保(bao)障(zhang)機制,是帕信科(ke)技(ji)應(ying)對(dui)校(xiao)(xiao)(xiao)園特殊場景的重要支撐,有效解決了(le)傳統服(fu)(fu)務(wu)(wu)“突(tu)(tu)發(fa)需求(qiu)難滿足”的問題。在開(kai)(kai)學季、畢業(ye)季等(deng)(deng)洗(xi)(xi)烘(hong)需求(qiu)高(gao)峰(feng)時(shi)(shi)段,公(gong)司(si)會(hui)提前調配臨(lin)時(shi)(shi)洗(xi)(xi)烘(hong)設(she)備(bei),在宿舍區、生活區增設(she)臨(lin)時(shi)(shi)服(fu)(fu)務(wu)(wu)點,比(bi)如某萬人高(gao)校(xiao)(xiao)(xiao)開(kai)(kai)學季,帕信科(ke)技(ji)額(e)外投(tou)放15臺移動洗(xi)(xi)烘(hong)機,將(jiang)師生洗(xi)(xi)烘(hong)等(deng)(deng)待時(shi)(shi)間從2小(xiao)時(shi)(shi)縮短至30分(fen)鐘(zhong);遇到設(she)備(bei)突(tu)(tu)發(fa)故(gu)障(zhang),公(gong)司(si)建(jian)立“三級響應(ying)機制”,駐校(xiao)(xiao)(xiao)專(zhuan)員10分(fen)鐘(zhong)內到場排(pai)查,區域(yu)維修團隊2小(xiao)時(shi)(shi)內攜帶備(bei)件支援(yuan),若故(gu)障(zhang)無法即(ji)時(shi)(shi)修復,立即(ji)調配備(bei)用洗(xi)(xi)烘(hong)設(she)備(bei)臨(lin)時(shi)(shi)補(bu)位(wei),避免服(fu)(fu)務(wu)(wu)中斷。此外,針對(dui)校(xiao)(xiao)(xiao)園突(tu)(tu)發(fa)停(ting)電(dian)、停(ting)水等(deng)(deng)情況(kuang),部(bu)分(fen)洗(xi)(xi)烘(hong)中心配備(bei)應(ying)急(ji)電(dian)源(yuan),確(que)保(bao)基礎(chu)洗(xi)(xi)烘(hong)需求(qiu)不(bu)受影響,這種(zhong)“未雨綢繆”的應(ying)急(ji)保(bao)障(zhang),讓校(xiao)(xiao)(xiao)園洗(xi)(xi)烘(hong)服(fu)(fu)務(wu)(wu)始終保(bao)持穩(wen)定,多次(ci)獲得高(gao)校(xiao)(xiao)(xiao)后勤部(bu)門的書面表揚。
洗(xi)(xi)(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)(hong)(hong)服務(wu)(wu)的(de)全場(chang)景(jing)拓展(zhan),是(shi)帕信科(ke)技解決傳(chuan)統物(wu)聯(lian)網自助洗(xi)(xi)(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)(hong)(hong)模式局限的(de)創新(xin)實(shi)踐(jian),也是(shi)其(qi)開啟(qi)校(xiao)園洗(xi)(xi)(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)(hong)(hong)新(xin)紀元(yuan)的(de)舉措。傳(chuan)統模式下(xia),洗(xi)(xi)(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)(hong)(hong)服務(wu)(wu)能(neng)處理(li)小件(jian)衣(yi)物(wu),床單被罩、羽絨服等(deng)(deng)大(da)(da)件(jian)洗(xi)(xi)(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)(hong)(hong)需(xu)求無法滿(man)足(zu),好的(de)面料衣(yi)物(wu)更(geng)是(shi)“不敢(gan)洗(xi)(xi)(xi)(xi)(xi)(xi)(xi)”;同時設備(bei)分(fen)散管理(li),維(wei)護成本高、服務(wu)(wu)不穩定。針對這些痛(tong)點,帕信科(ke)技構建“校(xiao)園全場(chang)景(jing)洗(xi)(xi)(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)(hong)(hong)”模式:以學生在(zai)校(xiao)生活(huo)全周(zhou)期為軸,將洗(xi)(xi)(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)(hong)(hong)服務(wu)(wu)從“衣(yi)物(wu)”擴展(zhan)到“床上(shang)用(yong)品、家居用(yong)品、配飾”,甚(shen)至(zhi)提供窗簾洗(xi)(xi)(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)(hong)(hong)、毛絨玩具(ju)護理(li)等(deng)(deng)特色(se)服務(wu)(wu);通過“自助洗(xi)(xi)(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)(hong)(hong)房+校(xiao)園洗(xi)(xi)(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)(hong)(hong)中心(xin)”雙場(chang)景(jing)聯(lian)動(dong),自助洗(xi)(xi)(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)(hong)(hong)房配備(bei)6-8公(gong)斤設備(bei),分(fen)布在(zai)宿舍樓下(xia)滿(man)足(zu)即時需(xu)求,洗(xi)(xi)(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)(hong)(hong)中心(xin)則用(yong)15-20公(gong)斤大(da)(da)容量設備(bei)承接大(da)(da)件(jian)洗(xi)(xi)(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)(hong)(hong),還提供上(shang)門取(qu)送件(jian)服務(wu)(wu);更(geng)建立“收(shou)益反哺”機制,將自助洗(xi)(xi)(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)(hong)(hong)房部分(fen)收(shou)益補(bu)貼洗(xi)(xi)(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)(hong)(hong)中心(xin),確保服務(wu)(wu)價格親民。目前該模式已在(zai)四川電影電視學院等(deng)(deng)7所高校(xiao)落地,師生洗(xi)(xi)(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)(hong)(hong)滿(man)意度從65%提升(sheng)至(zhi)92%,大(da)(da)件(jian)洗(xi)(xi)(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)(hong)(hong)需(xu)求滿(man)足(zu)率(lv)達(da)**。 節能(neng)洗(xi)(xi)(xi)(xi)(xi)(xi)(xi)烘(hong)(hong)(hong)(hong)(hong)更(geng)省錢,低耗運(yun)行還能(neng)深層清潔,烘(hong)(hong)(hong)(hong)(hong)干效(xiao)果不打折,環保又實(shi)用(yong)。

校(xiao)(xiao)園洗烘(hong)(hong)(hong)(hong)服(fu)(fu)務的(de)(de)(de)(de)質量,要通過師(shi)生的(de)(de)(de)(de)使(shi)用體驗來檢驗,帕(pa)(pa)信(xin)科技(ji)(ji)始終將 “師(shi)生滿意” 作(zuo)為(wei)洗烘(hong)(hong)(hong)(hong)服(fu)(fu)務的(de)(de)(de)(de)主要目標(biao)(biao),通過細(xi)節優化(hua)(hua)提升服(fu)(fu)務品質。在設備(bei)(bei)(bei)(bei)使(shi)用便捷性(xing)上(shang),帕(pa)(pa)信(xin)科技(ji)(ji)的(de)(de)(de)(de)洗烘(hong)(hong)(hong)(hong)設備(bei)(bei)(bei)(bei)采用大(da)尺寸觸控屏,界(jie)面設計(ji)簡潔明了,標(biao)(biao)注清(qing)晰的(de)(de)(de)(de)操(cao)作(zuo)指引,即(ji)使(shi)是初次(ci)使(shi)用的(de)(de)(de)(de)師(shi)生也能(neng)快速上(shang)手;設備(bei)(bei)(bei)(bei)還支持多種(zhong)支付(fu)方式,包(bao)括校(xiao)(xiao)園卡、微信(xin)、支付(fu)寶,滿足不同師(shi)生的(de)(de)(de)(de)支付(fu)習(xi)慣。在衛生管理上(shang),帕(pa)(pa)信(xin)科技(ji)(ji)制定(ding)了嚴格的(de)(de)(de)(de)洗烘(hong)(hong)(hong)(hong)設備(bei)(bei)(bei)(bei)清(qing)潔標(biao)(biao)準(zhun) —— 每日運營結束后,運維人員(yuan)會對洗衣機(ji)(ji)(ji)內(nei)筒、烘(hong)(hong)(hong)(hong)干(gan)機(ji)(ji)(ji)濾(lv)網進行徹底清(qing)潔,每周使(shi)用專業(ye)清(qing)潔劑對設備(bei)(bei)(bei)(bei)內(nei)部進行消毒(du)處理,確保每一(yi)臺(tai)洗烘(hong)(hong)(hong)(hong)設備(bei)(bei)(bei)(bei) “干(gan)凈無(wu)異味”,讓師(shi)生放心(xin)使(shi)用。在服(fu)(fu)務細(xi)節上(shang),帕(pa)(pa)信(xin)科技(ji)(ji)還在洗烘(hong)(hong)(hong)(hong)服(fu)(fu)務點配備(bei)(bei)(bei)(bei)了洗衣液、柔(rou)順劑自動售賣機(ji)(ji)(ji),提供應急針線包(bao)、衣物收(shou)納袋(dai)等(deng)物品,解決師(shi)生的(de)(de)(de)(de)臨時需求(qiu)。這些(xie) “人性(xing)化(hua)(hua)” 的(de)(de)(de)(de)細(xi)節設計(ji),讓帕(pa)(pa)信(xin)科技(ji)(ji)的(de)(de)(de)(de)洗烘(hong)(hong)(hong)(hong)服(fu)(fu)務超越了單(dan)純(chun)的(de)(de)(de)(de)功能(neng)價值,成(cheng)為(wei)傳(chuan)遞校(xiao)(xiao)園溫暖的(de)(de)(de)(de)重(zhong)要窗(chuang)口,也贏得了師(shi)生的(de)(de)(de)(de)一(yi)致好評。租房(fang)黨必(bi)備(bei)(bei)(bei)(bei)洗烘(hong)(hong)(hong)(hong)組合,不用**占(zhan)陽臺(tai)晾曬位,洗完直(zhi)接烘(hong)(hong)(hong)(hong)干(gan),獨居生活更自在。廣東自助洗烘(hong)(hong)(hong)(hong)服(fu)(fu)務合作(zuo)商(shang)
帕信科技的(de)(de)校園洗衣服務覆(fu)蓋范圍廣,惠及(ji)師生數量(liang)多,是其(qi)不斷追求創(chuang)新、持續優化服務的(de)(de)必然(ran)成果。北(bei)京智慧洗烘(hong)需求
面對高(gao)校(xiao)后勤(qin)(qin)市(shi)場(chang)化變(bian)革(ge)的(de)趨勢(shi),帕信(xin)科(ke)技(ji)以 “運(yun)(yun)營托(tuo)管(guan)(guan)” 模(mo)式(shi)為(wei)重(zhong)點,為(wei)高(gao)校(xiao)提(ti)供一站式(shi)洗(xi)(xi)(xi)烘(hong)(hong)(hong)服(fu)務(wu)(wu)(wu)解決方(fang)案(an),實(shi)現(xian) “校(xiao)方(fang)省心、師(shi)生(sheng)滿(man)意、企業(ye)(ye)(ye)盈利” 的(de)三方(fang)共贏。在運(yun)(yun)營托(tuo)管(guan)(guan)合(he)(he)作(zuo)中(zhong),帕信(xin)科(ke)技(ji)負責洗(xi)(xi)(xi)烘(hong)(hong)(hong)服(fu)務(wu)(wu)(wu)的(de)全流程(cheng)管(guan)(guan)理(li)(li),包括設(she)備采購與安裝、人員招(zhao)聘與培(pei)訓、日(ri)常運(yun)(yun)維(wei)與清(qing)潔、服(fu)務(wu)(wu)(wu)質量(liang)監控等(deng),校(xiao)方(fang)只需提(ti)供場(chang)地支持,無需投入(ru)大(da)量(liang)資金與人力(li)。這(zhe)種(zhong)(zhong)模(mo)式(shi)不(bu)只減輕(qing)了高(gao)校(xiao)后勤(qin)(qin)的(de)運(yun)(yun)營壓力(li),還(huan)能通過帕信(xin)科(ke)技(ji)的(de)專(zhuan)業(ye)(ye)(ye)管(guan)(guan)理(li)(li)提(ti)升(sheng)洗(xi)(xi)(xi)烘(hong)(hong)(hong)服(fu)務(wu)(wu)(wu)質量(liang) —— 例(li)如,某高(gao)校(xiao)此前自主運(yun)(yun)營洗(xi)(xi)(xi)衣房時(shi),因(yin)設(she)備老(lao)化、管(guan)(guan)理(li)(li)不(bu)善導(dao)致師(shi)生(sheng)投訴(su)率(lv)高(gao),與帕信(xin)科(ke)技(ji)合(he)(he)作(zuo)后,通過更換(huan)全新洗(xi)(xi)(xi)烘(hong)(hong)(hong)設(she)備、建立標準化運(yun)(yun)維(wei)體系,師(shi)生(sheng)投訴(su)率(lv)下降(jiang) 90%,滿(man)意度提(ti)升(sheng)至(zhi) 95% 以上。在收(shou)益分配上,帕信(xin)科(ke)技(ji)與高(gao)校(xiao)采用 “保底(di)收(shou)益 + 利潤分成(cheng)” 的(de)模(mo)式(shi),確保高(gao)校(xiao)獲(huo)得(de)穩定收(shou)益的(de)同(tong)時(shi),也激勵企業(ye)(ye)(ye)不(bu)斷(duan)提(ti)升(sheng)服(fu)務(wu)(wu)(wu)品質。此外,帕信(xin)科(ke)技(ji)還(huan)會根(gen)據高(gao)校(xiao)的(de)特(te)色需求,定制洗(xi)(xi)(xi)烘(hong)(hong)(hong)服(fu)務(wu)(wu)(wu)方(fang)案(an) —— 例(li)如,為(wei)藝術類(lei)院校(xiao)增加絲綢、羊毛等(deng)高(gao)級面料的(de)專(zhuan)門的(de)洗(xi)(xi)(xi)烘(hong)(hong)(hong)設(she)備,為(wei)體育(yu)院校(xiao)強化運(yun)(yun)動服(fu)深度清(qing)潔與速(su)干洗(xi)(xi)(xi)烘(hong)(hong)(hong)程(cheng)序(xu)。這(zhe)種(zhong)(zhong) “定制化 + 托(tuo)管(guan)(guan)式(shi)” 的(de)合(he)(he)作(zuo)模(mo)式(shi),讓(rang)帕信(xin)科(ke)技(ji)的(de)洗(xi)(xi)(xi)烘(hong)(hong)(hong)服(fu)務(wu)(wu)(wu)適配不(bu)同(tong)類(lei)型高(gao)校(xiao)的(de)需求,成(cheng)為(wei)高(gao)校(xiao)后勤(qin)(qin)市(shi)場(chang)化合(he)(he)作(zuo)的(de)推薦(jian)方(fang)案(an)。北京智慧洗(xi)(xi)(xi)烘(hong)(hong)(hong)需求